1. Who We Are
The Performance Institute is a physician-led men's health telehealth practice. Our services are provided by a board-certified physician and are available to residents of Georgia, Texas, and Tennessee.
Business Address: [BUSINESS ADDRESS PLACEHOLDER]
Contact: info@mensperformancemd.com
2. Information We Collect
We collect information you provide directly to us, including:
- Name, phone number, and email address (when you submit our contact form)
- Date of birth, home address, and phone number (required by our compounding pharmacy for medication delivery)
- Health history, symptoms, and treatment information (during your consultation)
- Payment information (processed securely through our payment provider)
- Lab results and medical records you share with us
We may also collect limited technical information automatically, such as your browser type and IP address, through standard web analytics tools. We do not sell this information.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide physician consultations
- Order lab work, review results, and create treatment protocols
- Process payments and manage your membership
- Send appointment reminders and health-related communications via SMS and email
- Comply with applicable medical, legal, and regulatory requirements in Georgia, Texas, and Tennessee
4. SMS Communications
By submitting our contact form, you consent to receive SMS messages from Dr. Michael at The Performance Institute. These messages may include responses to your inquiry, appointment information, and care-related updates.
- Message and data rates may apply
- You may opt out at any time by replying STOP to any message
- For help, reply HELP or contact us at info@mensperformancemd.com
- We do not share your phone number with third parties for their marketing purposes
5. HIPAA and Medical Information
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices. We will not share your medical information with third parties without your written authorization, except as required by law or for the purpose of providing your care.
6. How We Share Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: Third parties who assist in operating our practice (e.g., our compounding pharmacy, lab partners, payment processor, telehealth platform) under strict confidentiality agreements
- Legal requirements: When required by law, court order, or governmental authority in any state where we operate
- With your consent: For any other purpose with your explicit authorization
7. Data Security
We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. All data transmissions on our site use SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your medical records in accordance with the laws of Georgia, Texas, and Tennessee, as applicable, and applicable federal regulations. Non-medical personal data is retained only as long as necessary to provide our services or as required by law.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@mensperformancemd.com.
10. Children's Privacy
Our services are intended exclusively for adult men. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted information to us, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
The Performance Institute
[BUSINESS ADDRESS PLACEHOLDER]
info@mensperformancemd.com